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Privacy Policy

Last updated: August 2025

Beyond the Ball (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Who We Are

Beyond the Ball Ltd and Beyond the Ball Community CIC are companies based in the UK, dedicated to providing inclusive football opportunities for women of all ages and abilities.

If you have any questions about this policy, you can contact us at:
beyondtheballfootball@gmail.com
beyondtheballcommunity@gmail.com

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2. Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal details: such as your name, email address, phone number, or other information you provide when you fill in a form, join a programme, or contact us.

  • Payment details: such as billing address, order history, and payment method. Payment card details are processed securely by our third-party payment providers (e.g. Stripe, Sumup) and are not stored by us.

  • Usage data: such as your IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools.

  • Booking and participation details: if you register for events, programmes, or training, we may collect information needed to deliver these services.

  • Special category data (only if necessary): such as health information (e.g. medical conditions relevant for participation in football activities). We will always ask for your explicit consent before collecting or using this type of data.

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3. How We Use Your Information

We use your information to:

  • Process payments and manage bookings.

  • Provide our football programmes, workshops, and events.

  • Respond to enquiries and customer support requests.

  • Improve our website and services.

  • Send updates about our programmes, initiatives, or events (if you have opted in to receive them – you can unsubscribe at any time).

  • Meet legal or safeguarding obligations.

We will only use your information when we have a lawful basis to do so (e.g. your consent, to fulfil a contract, or to meet a legal obligation).

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4. How We Share Your Information

We will never sell your personal data. We may share your information with:

  • Payment providers (e.g. Stripe, Sumup) to process your online payments securely.

  • Service providers who help us run our website, booking systems, or communications.

  • Governing bodies (e.g. The FA) or funding partners where reporting is required, always in line with data protection requirements.

  • Authorities, if required by law or safeguarding obligations.

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5. Marketing and Communications

If you sign up for updates or take part in our programmes, we may contact you by email about future events, programmes, or initiatives we think you may be interested in.

  • You can opt out of these emails at any time by clicking “unsubscribe” in the email or contacting us directly.

  • We will never send you marketing communications without your consent.

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6. Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and to improve user experience. You can adjust your browser settings to refuse cookies, but some features of the website may not function properly.

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7. How We Keep Your Data Safe

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. Your information is stored securely and only accessible to staff who need it.

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8. How Long We Keep Your Information

We will only keep your personal data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes. When data is no longer needed, it will be securely deleted.

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9. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (where applicable).

  • Object to or restrict certain processing.

  • Withdraw consent where we rely on it.

  • Make a complaint to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data.

To exercise these rights, please contact us at beyondtheballfootball@gmail.com

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

👉 This now covers payments and email communications with opt-out.

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